1. Introduction
Welcome to CleanXSG. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. If you have any questions or concerns about this policy, please contact us at hello.cleanxsg@gmail.com.
2. Information We Collect
We collect personal information that you provide to us when you use our services, such as:
- Contact Information: Name, email address, phone number.
- Service Information: Details about the services you request, such as address, service preferences, and specific cleaning requirements.
- Payment Information: Credit card details, billing address, and other payment-related information.
- Communication Data: Any feedback, questions, or other correspondence you send to us.
3. How We Use Your Information
We use the information we collect in the following ways:
- To Provide Services: To schedule and deliver the cleaning services you have requested.
- To Process Payments: To manage payments for our services.
- To Communicate with You: To send you updates, respond to your inquiries, and provide customer support.
- To Improve Our Services: To analyze and improve our services, including monitoring usage and troubleshooting issues.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
4. Sharing Your Information
We may share your personal information with:
- Service Providers: Third-party vendors and contractors who assist us in providing our services (e.g., payment processors, IT support).
- Legal Authorities: When required by law or to protect our rights, property, or safety.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to request access to your personal information.
- Correction: The right to request correction of inaccurate or incomplete personal information.
- Deletion: The right to request deletion of your personal information.
- Restriction: The right to request restriction of processing your personal information.
- Objection: The right to object to processing your personal information.
- Data Portability: The right to request transfer of your personal information to another entity.
To exercise any of these rights, please contact us at hello.cleanxsg@gmail.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any linked websites you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and update the effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
CleanXSG
Email: hello.cleanxsg@gmail.com
Phone: +65 9446 8279